Customer Service Apprentice - FLG Bridgwater

Job Reference: CSAPP8

  • Job Category: Apprenticeships

To apply for this position you must follow this link:

https://www.findapprenticeship.service.gov.uk/apprenticeship/-256337

Please do not apply through the A-Plant Website. 

  • Location: South West
  • Closing Date: 31/07/2018
  • Package: 10500

Job overview

We are currently recruiting for customer service apprentices to join us to embark on a 1-year Apprenticeship Programme

Roles and responsibilities

Based in one of our Service Centres, working on the Hire Desk, you will work towards a customer service apprenticeship qualification. You will learn to:

  • Work on the hire desk delivering excellent customer service
  • Provide advice and guidance to customers to help them hire the correct equipment
  • Build effective customer relationships and resolve customer issues promptly and satisfactorily
  • Promote a range of ancillary services and benefits to customer

Skills required

The right candidate should possess the following skills: 

  • Excellent organisational skills
  • Ability to carry out instructions
  • Ability to adhere to Health & Safety processes and procedures
  • Problem- solving skills
  • Must have GCSE Grade 3/Grade D or above (or equivalent) in Maths & English

Benefits

As well as being part of an award winning apprenticeship team, you will receive:

  • Starting salary of £10,500
  • 23 days holiday plus bank holidays
  • Incentive for completing your apprenticeship